We understand how frustrating it can be to face login issues right after signing up. Let us help you troubleshoot and get you back on track!
Step 1: Confirm Your Email Address
If you recently signed up, ensure you’ve completed the email verification process:
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Look for a verification email from OneClick Code in your inbox (or spam/junk folder).
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Click the verification link to activate your account.
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Once verified, try logging in again.
Note: The verification link expires after a 24 hour period. If it’s expired, request a new verification email from the sign-up page.
Step 2: Double-Check Your Email and Password
Make sure you’re entering the correct email address and password associated with your account. Common mistakes include:
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Typos in your email address or password.
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Using an email address different from the one you signed up with.
Tip: Passwords are case-sensitive, so ensure your Caps Lock is off (or on if your password includes uppercase letters).
Step 3: Reset Your Password
If you’re unsure about your password or think it might be incorrect, reset it by following these steps:
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Go to the Login page.
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Click the Forgot Password? link.
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Enter the email address you used to sign up.
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Check your inbox for a password reset email and follow the instructions provided.
Important: If you don’t see the email within a few minutes, check your spam or junk folder.
Step 4: Clear Cache and Cookies
Sometimes, cached data in your browser can cause login issues. To resolve this:
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Clear your browser’s cache and cookies.
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Close and reopen the browser before trying to log in again.
Additional Resources
Contact Support
If you’ve tried all the above steps and still can’t log in, please contact our support team at code@oneclickcode.com or visit our Support Page