Support & Troubleshooting

Questions regarding login credentials, changing account settings, and issues with accessing account.

• I typed in an address but I am getting a green error box saying 'Oops... we're growing." What do I do?
• How do I reset my password?
• I am having trouble signing in with Apple or Google. How do I sign in?
• How can I change my password through logging in with Google?
• How to Leave a Team
• How to Add or Change Your Billing Information
• How to Update Your Email Address
• How to Set Your Default Payment Method
• How to Troubleshoot Common SSO Login Issues
• How can I get more weather reports?
• Login Troubleshooting Guide
• Can't find the address you are looking for when generating a building code report?
• How to Verify your OneClick Code Account